Frequently Asked Questions

How do I update the bank information for my life insurance policy?

To update the bank information we currently have on file for your Life Insurance monthly premium, please complete the "Pre-Authorized Check (PAC) Authorization" (ADMIN 5617) form and mail or fax it to our service center at the address listed below. If you need to stop the automatic bank draft from occurring please contact our customer service department at 888-513-8797. Please note the request must occur 48 hours prior to the scheduled draft.

Postal Mail:

Fidelity & Guaranty Life Insurance Company Service Center
P.O. Box 81497
Lincoln, NE 68501

Overnight Delivery:

Fidelity & Guaranty Life Insurance Company Service Center
777 Research Drive
Lincoln, NE 68521

Fax:

800-281-5777

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Still have questions?

Reach out to our customer service.